Service and Support from the Source
Service and Support from the Source
SpringSource Support, Training, and Consulting Services help our customers and partners rapidly deliver high-quality business applications, reduce cost and complexity throughout the application lifecycle, and achieve a higher level of productivity and quality from developers to the datacenter. We are able to provide a world-class service and support experience by employing the open source leaders who created and drive innovation for Spring, as well as the Java and web thought leaders within the Apache Tomcat, Apache HTTP Server, Hyperic, Groovy and Grails open source communities.
Software and Support Subscriptions: SpringSource enterprise software and support subscriptions are the way to get developer and production support for SpringSource software products and certified versions of our open source technologies including patches, updates, and security fixes. Support plans provide unlimited support incidents across three different service levels ranging from developer support to business-critical 24x7 production support. All subscriptions include access to our customer support portal, online knowledge base, and FAQs.
SpringSource is number one. Their team is well trained; it is easy to communicate with them; response time is quick; and it takes very short time to resolve any problems.” —AT&T
Training and Certification: SpringSource University provides a comprehensive education and certification program for SpringSource software products as well as Spring, Groovy, Grails, and Apache open source technologies. We offer both public and customized private training and have trained over 4,000 people. Whichever course you decide to take, you are guaranteed to experience what many before you refer to as “The best Enterprise Software Class I have ever attended”.
With SpringSource, I know our developers are going to get good training. The SpringSource trainers have been fantastic.” —TheLadders.com
Expert Consulting : SpringSource consulting services are available to companies that wish to leverage the knowledge and expertise of SpringSource’s technology experts. We provide client-driven engagements that focus on knowledge transfer, not creating dependencies. Our custom professional services are highly flexible to address specific issues such as onsite troubleshooting and other services tailored to suit your needs. We also provide packaged professional services covering architectural application review, migration solutions, and proof of concept.
All the employees at SpringSource are really smart and know what they are talking about. They have dug really deep into the issues, they understand our problems, and they solve them.” —LinkedIn